Our Policies

If you are interested in lessons, or have signed up for lessons, please about the information listed. We are happy to have you join Wildlife!

Below is information that is very important. There are answers to the most common questions on here! When you sign up, you are agreeing to these with all information subject to change from Wildlife.

We are located at Wilmerding Community Center on Sundays

Your Home

They are schedule yourself through our app (look up Wildlife Water School on the app store)
They are free at Wilmerding
They are $10 at your home, given to instructor through cash, due to instructor having to drive possibly further
They are not guaranteed and are based on availability. If another person cancels, the spot will be opened up and offered for makeup sessions.
You can switch between types of lessons (exclusions apply)
You can only do makeups for the session you are in
We do not give refunds
- Exception: possibility for individual extraneous circumstances, addressed by a case to case basis, but at least $50 is always nonrefundable
If it it says one spot, that means it’s a group lesson and there is room for only one child
Information is subject to change and addressed by case to case
Cancel your lessons through the app, if you no show your lesson without cancellation through the app, you will be charged a $10 fee per child.

If you do not fill out a release form, you cannot do lessons
If you think one/all parents may get in, they have to have their own release form
If your child is under 18, please sign you signature under "swimmer signature." Print their name where it says "swimmer's name printed"
One per person
Must fill out all blanks and must be done online through the link
Forms are located at the top of the page under "forms"

Sign in at the front desk, but any payment or forms go to Wildlife
Please wait outside the pool area near the door before the start of the lesson
- If you are late, please just walk right into the pool
One parent per child is allowed in the pool area, please stay quiet
Arrive 20 minutes early on the first day of the session to turn in payment

If you are not going to be there the first day the session started, you are in charge of turning in your papers and money yourself
- “Do it yourself” format
There will be clipboard right outside the second pool door at Wilmerding. Please sign in on there
- Put your contracts in the folder and the money in the bag (located in the gray folder)
Wave to Vicky and we are happy to have you here

Instructors are subject to change, but our goal is to keep consistency to the swimmers who need it most
Swimmers under 3 must wear a swim diaper
Bring googles and a towel to the first lesson
Parents can watch, but keep # of spectators limited
Parent will only get in the water during mommy/me class, toddler class, or by request of the parent
Lessons are 30 minutes or an hour long
If you have any concerns, please message them directly to Vicky, we are happy to work through anything!
After the first lesson, please message Vicky how it went with suggestions for improvement. We grow through your feedback!
As partners with Wilmerding, we promote their services and gym, so feel free to get a membership there, if you would like!

Please join our Facebook group, check out the water safety post, and stay updated on the posts!
- Group: Wildlife Water School, LLC

Any cancellation of a session spot made within 20 days of the first day of the session will incur a $50 late-cancellation fee
Payment can be made through Venmo, Zelle, or Check
Failure to pay results in the inability to join future sessions at Wildlife
If you fail to show up to to your first lesson without prior communication, it will be assumed you are cancelling all your lessons, and will incur the fee
This does not include individual lessons of the session, see above for more information

*Disclaimer: All information subject to change at anytime. Exclusions apply. *